Virtual Doctor


HSF Assist provides you with the next generation in GP services:

Virtual Doctor - an online doctor to see you at a time to suit you.


This new service enables you to have a virtual face to face consultation with a practising qualified GP in the comfort of your own home or at work at a convenient time to suit you between 8.30am and 6.30pm Monday to Friday.


The service is designed to be secure, confidential and easy to use; you just need an email address, a broadband internet connection and a computer with a webcam located by your telephone/mobile phone. The service is an enhancement to the current 24/7 GP Advice Line telephone consultation service and enables you and the doctor to see each other via webcam on your computer or laptop which ensures even better communication between doctor and patient.


For example, you may have pain in your shoulder and difficulty moving your arm properly. This service will help the doctor to see exactly where the pain is and how it restricts your movements. Or you may have abdominal pain – again, you can point to exactly where the pain is, thus helping the doctor to diagnose your problem and advise you accordingly.

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